AI & Data Engineering

AI that ships to production, not just demos

We build generative AI, machine learning and automation into real products — grounded on your own data, wrapped in evaluation and guardrails, and run with the same operational rigour we bring to every platform.

Capabilities

Six ways we put AI to work

Each of these is something we build end to end — not a slide, and not a wrapper around someone else’s API with no evaluation behind it.

Generative AI & LLM applications

Copilots, assistants, and content engines built on leading foundation models — with prompt architecture, human-in-the-loop review, and cost controls.

  • Domain-tuned chat assistants
  • Drafting, summarising and Q&A
  • Model routing and cost optimisation

RAG & knowledge assistants

Retrieval-augmented generation over your documents, tickets and databases so answers stay current, grounded, and traceable to a source.

  • Vector and hybrid retrieval
  • Citation-backed answers
  • Access control on retrieved content

AI agents & automation

Tool-using agents and workflow automation that clear repetitive back-office work, integrated with your ERP, CRM and support desk.

  • Multi-step agents with tool access
  • Invoice and claims automation
  • Intelligent document processing

Predictive machine learning

Forecasting, scoring and recommendation models trained on your history, deployed behind versioned APIs and watched for drift.

  • Demand forecasting, churn scoring
  • Fraud and anomaly detection
  • Personalisation engines

Data engineering & MLOps

The plumbing AI depends on — pipelines, feature stores, and CI/CD for models, so every release is reproducible and observable.

  • ETL/ELT and cloud data platforms
  • Model registry and evaluation
  • Inference cost optimisation

Responsible AI & governance

Evaluation harnesses, guardrails and audit trails that keep AI features safe, explainable, and defensible to regulators.

  • Prompt-injection hardening
  • Bias testing and eval suites
  • PII redaction, data residency
Why it matters

Most AI pilots die in the gap between demo and production

A prototype that answers well in a meeting is not the same as a system that answers well for ten thousand users, on messy data, at a cost you can defend.

  • We start from evaluationBefore building, we define what “correct” means for your use case and build a test set from real examples. Quality becomes a number you can track.
  • We assume adversarial inputPrompt injection, jailbreaks, and hostile uploads are threat-modelled, not discovered after launch.
  • We plan the unit economicsToken cost per interaction is modelled early, so scale doesn’t produce a surprise invoice.
  • We keep a human in the loopWhere an error is expensive, the design routes low-confidence cases to a person instead of guessing.

A typical AI engagement

Roughly how the first three months run.

  • Weeks 1–2 · DiscoveryUse-case selection, data audit, feasibility, success metric, and a written evaluation plan.
  • Weeks 3–6 · Working prototypeA real system on your real data, scored against the eval set — not a scripted demo.
  • Weeks 7–10 · HardeningGuardrails, access control, observability, cost tuning, and load testing.
  • Week 11+ · Launch & iterateStaged rollout with monitoring, feedback capture, and a retraining cadence.
Stack

Models and tooling we work with

We pick per project rather than defaulting to one vendor — the right model for the task, the budget, and the data-residency rules you operate under.

  • OpenAI
  • Anthropic Claude
  • Google Gemini
  • Llama
  • Mistral
  • Azure OpenAI
  • AWS Bedrock
  • Vertex AI
  • LangChain
  • LlamaIndex
  • Hugging Face
  • PyTorch
  • TensorFlow
  • scikit-learn
  • Pinecone
  • pgvector
  • Milvus
  • Weaviate
  • MLflow
  • Airflow
  • Databricks
  • Snowflake
  • Python
  • FastAPI
Questions

AI questions we get asked

Does Amigo Smart Tech build generative AI and LLM applications?

Yes. We build production generative AI systems including domain-tuned copilots and chat assistants, retrieval-augmented generation over your own documents and databases, tool-using AI agents, and intelligent document processing. Every build includes evaluation, guardrails, and monitoring.

How do you keep AI answers accurate and grounded?

We ground models on your own content using retrieval, so answers cite a source and stay current as your data changes. Before launch we run evaluation suites that score accuracy against real cases from your domain, and we monitor quality and drift after release.

Which AI models and platforms do you work with?

OpenAI, Anthropic Claude, Google Gemini, and open models such as Llama — deployed via Azure OpenAI, AWS Bedrock, or Vertex AI. Our tooling includes LangChain, LlamaIndex, Hugging Face, PyTorch and TensorFlow, with Pinecone, pgvector or Milvus for vector search.

Is our data used to train public models?

No. We use enterprise API tiers and deployment options that exclude your data from provider training, and we can run open models inside your own cloud tenancy where data residency or contractual terms require it.

How much does an AI project cost?

It depends on data readiness and scope. A focused assistant or automation pilot is typically a 6–10 week engagement; a platform-level programme runs longer. We scope during discovery and give a fixed proposal before any build commitment — including the expected inference running cost, not just the build cost.

Have a project in mind?

Tell us the outcome you need. We’ll tell you honestly whether we’re the right team, and what it would take — usually within one business day.

  • Free scoping call
  • Fixed written proposal
  • NDA on request